Delete your Bikva account

For the Bikva app and the Bikva Captain app · BIKVA (OPC) PRIVATE LIMITED

Step 1 — close your account in the app

Open Bikva or Bikva Captain and log in.
Go to Account (Profile) and tap Delete Account, then confirm.

Your account is closed straight away: you are logged out, you stop getting notifications, and captains go offline and get no more trips. If you log in again with the same number, the account is re-opened.

Step 2 — have your personal data erased

Email support@bikva.in with the subject “Erase my data”, your registered mobile number, and whether it is a customer or captain account (you can also do this without the app). After confirming it is you, we erase within 30 days:

your name, email, saved addresses and profile photo;
for captains: bank details and identity-document photos (document photos are in any case deleted 90 days after the account is closed).

What we keep, and for how long

Trip, payment, invoice and tax records, which Indian tax and accounting law requires us to keep (up to 8 years).
Records needed to resolve an open dispute, refund or payout, until it is settled.

See our Privacy Policy for details. Questions: support@bikva.in · +91 76697 02435